- Purpose of This Policy. This Privacy Policy sets out what personal information Marchetti Diamonds collects, why, and how we protect it when you use our website or place an order.
- What You Provide. When you order or contact us, we collect details such as your name, email address, phone number, and delivery address, together with the payment information you enter at checkout.
- What We Gather Automatically. As you browse, we collect standard technical information such as your device, browser, and the pages you visit, which helps us understand how the store is used.
- Why We Use It. We use your information to process, prepare, and deliver your order, to provide certificates and after-sale support such as resizing, to respond to your enquiries, and — only where you have opted in — to send occasional updates.
- Payments. Payments are handled by a secure third-party provider. Your full card number is processed by that provider and is not stored on Marchetti Diamonds' own systems.
- Sharing. We share only the information needed to complete your order, such as with our insured delivery partner and payment processor. We do not sell your personal information.
- Cookies. Our site uses cookies to keep your cart working, remember preferences, and measure overall traffic. You can manage or disable cookies in your browser settings.
- Retention. We keep order information for as long as needed to support your purchase, honour certificates and resizing, and meet our legal and tax obligations.
- Security. We apply reasonable safeguards to protect your information, though no method of transmission or storage over the internet can be guaranteed completely secure.
- Your Choices. You may ask us to access, correct, or delete your personal information, or to unsubscribe from marketing, at any time through our Contact page.
- Children. Our store is intended for adults, and we do not knowingly collect information from anyone under 18.
- Updates. We may revise this policy from time to time, and the current version will always appear on this page.
- Contact. Questions about your privacy or this policy can be directed to us through our Contact page.
